• Document systems, workflows, and processes.
• Create user guides and documentation of tools used by the team.
• Work with the team to gather requirements for new features or improvements.
• Analyze survey responses and turn them into simple, clear reports.
• Develop and maintain dashboards to present metrics and insights from the primary database.
• Identify areas for process optimization and provide actionable recommendations.

• Strong analytical skills and ability to interpret data.
• Experience writing clear documentation and guides.
• Strong communication skills to collaborate effectively and understand team requirements.
• Familiarity with tools for data analysis and dashboards (e.g., Excel, Power BI, Tableau).
• Attention to detail and a methodical approach to organizing information.
• Basic knowledge of databases or tools like Airtable is a plus.

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