We are seeking a Solutions Consultant to join our Revenue & Operations team in Vilnius. In this role, you will be responsible for fostering customer success across the DACH region by understanding clients’ business needs and demonstrating how Adform’s innovative products can help them achieve their goals.
As a Solutions Consultant, you will work closely with German-speaking clients and stakeholders, providing onboarding, strategic consultation, and ongoing support to help them maximize the value of Adform’s solutions.
You will be self-sufficient in managing both internal and external stakeholders but will also require guidance and direction from your direct manager. Your exceptional onboarding experience, proactive support, and strategic consultations will enhance customer relationships.
We hope you are ready to change the game! Be ready to:
- Understand the customers business needs and how Adform products help customer reach their goals.
- Drive Adform’s commercial success by retaining and growing customer relationships and increase relevant product adoption.
- Be a proactive advisor towards the customer, consult on best practice solutions to meet their goals & objectives.
- Manage new client onboarding and new product rollout for existing clients, ensuring successful delivery within agreed timelines & technical specifications.
- Represent the client needs towards Adform product teams and collaborate with account management and customer success leadership to efficiently escalate relevant topics.
- Proactively educate customers, ensuring optimum platform knowledge and usage on the local market.
Attitude First. Everything else will follow. We can grow together faster if you have:
- Strong interpersonal and networking skills, with the ability to influence key technical stakeholders both internally and externally.
- Excellent storytelling and presentation skills.
- Good understanding of digital marketing, programmatic media buying, associated tools, and the local competitive landscape, with the ability to identify and leverage USPs against competitors.
- Professional working proficiency in German (B2-C1 level) and fluent English enabling effective communication with clients and stakeholders across markets.
- Ability to present solutions assertively and translate technical details for non-technical audiences.
- Eagerness to gain broad knowledge of all Adform products and how they can help customers achieve their business goals.
- A strong desire to understand Adform’s internal processes, collaboration best practices, available resources, and to build a robust network with senior stakeholders across regions and functions.
- Adform’s guiding principles ingrained in your profile: Focus on Client Value, Behave with Decency, Take Ownership, Care, Collaborate as a Team Player, Remain Ambitious, and Stand Tall in all interactions.
Our promise to you:
- Global, Dynamic Culture: Work in a highly dynamic, inspiring, and international environment.
- Accelerated Growth: Daily opportunities for rapid learning and professional development.
- Supportive Leadership: Transparent communication and leadership committed to supporting your career trajectory.
- Competitive Compensation: The monthly salary range for this position is 2500 – 3200 EUR gross. The final offer will depend on your experience and competencies.
- Time Off & Life Balance: Enjoy additional vacation days annually to recharge and pursue life outside of work.
- Comprehensive Health & Well-being: Robust healthcare benefits, including health and accident insurance, to keep you covered. Additionally, utilize our 2 Trust Days for recovery.
- On-Site Lunch: Access to our on-site canteen offering delicious, friendly-priced meal options.
- Pet-Friendly Policy: We welcome your companion! We are very pet-friendly and happy to have your pet join you in the office
- Rewarding Referrals: Highly rewarding referral program to recognize you for bringing in top talent.
- Global Perks: Enjoy global perks, work anniversary celebrations, and company events designed to connect and celebrate success.
- And much more – join us to explore the full experience!
Diversity & Inclusion @Adform:
Adform is an equal opportunity employer with a global perspective. We remain committed to creating an environment that not only respects different backgrounds but celebrates them too. We believe that diversity in all its forms enhances our teams’ creativity, innovation, and effectiveness, and therefore we value different backgrounds, perspectives, and skills.
We are committed to creating a work environment where Adform employees feel valued for who they are and what they can contribute, free from any type of discrimination.
