We are an 800+ strong team whose ideas underpin successful exits, IPOs, strong financial results and competitive advantages as well as novel processes, new business models and great user experiences. We focus on e-commerce, mobility, and transport & logistics, while always keeping an eye on emerging segments as well.
We rethink processes, business models and architecture, not to mention tech stacks. This approach opens doors for our people to find their own ways and solutions and bring their own ideas to life, learning and advancing both within and across teams and departments.
We say no to office politics and pointless meetings. We celebrate curiosity, experimentation, and passion beyond code. We are very open to people growing both within and beyond their teams and departments. And this is where we suggest starting today.
By joining this position, you’ll become a valued member of our team that thrives on open communication, collaboration, and effective problem-solving. With six dedicated members, you’ll work alongside experts committed to ensuring the security, reliability, and seamless operation of NFQ’s IT infrastructure.
As a Junior IT Systems Administrator, your role will be essential in maintaining the smooth operation of our IT infrastructure. You’ll provide essential technical support and assistance across various computer systems, software, and hardware components. From installing and configuring systems to managing user accounts, your contributions will be indispensable in upholding the efficiency and security of our IT environment.
Ready to be part of a team that values teamwork and proactive solutions? Apply now and help us enhance NFQ’s IT infrastructure!
In this role, you will
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
- Install, configure, maintain, and upgrade computer systems and servers
- Ensure the availability, performance, and security of IT systems, including LAN/WAN networks, hardware, software, and office systems
- Manage user accounts and permissions
- Oversee and manage the IT service desk operations using Jira Service Management
- Customize and maintain Jira workflows, screens, permissions, and notifications according to project and team needs
- Manage IT inventory of hardware, software, and resources
What will you bring
- Proficiency in installing, configuring, and maintaining various operating systems (Windows, macOS, Linux) and server environments
- Strong analytical and problem-solving skills to diagnose and resolve hardware, software, or network issues swiftly
- Excellent verbal and written communication skills in both English and Lithuanian languages
- Ability to provide clear and concise technical assistance to non-technical users
- Understanding of security principles and practices to ensure the confidentiality, integrity, and availability of IT systems
- Ability to work collaboratively in a team environment as well as independently to deliver results
We consider the following experiences as advantages
- Experience in IT support, system administration, or a similar role
- Experience with IAM tools and platforms
- Knowledge of Jira Service Management for managing IT service desk operations
- Familiarity with scripting or automation tools
What we offer
- A working culture that is high-performing, ambitious, collaborative and fun
- Health insurance and a yearly training budget (local and international conferences, language courses), employee-led workshops
- Bonus for referrals
- Extra vacation days: 2 after working at NFQ for two years and 4 after four years on our team
- Office perks and team activities
Salary range: €1000 – 2000 gross / month
Kindly submit your application directly through our career site: https://jobs.lever.co/nfq/ab7403be-d46b-4d4c-926b-c3b4c99d5c6a?lever-origin=applied&lever-source%5B%5D=wanted.ktu.edu
